Refund policy

Purchases are final.

Last updated: 6 November 2026

In short

• You pay once. The license key and the Mac app are delivered immediately, so we don’t offer refunds.
• Changing your mind, or not using the license, doesn’t qualify for a refund.
• Charged twice, or charged without receiving a key? Email us and we’ll put it right.
• Stuck installing? Email us and we’ll help you get it running.

Why sales are final

EditWithChat is a digital product. The moment you pay, your license key appears on screen and in your email, and you can download the full app — not a trial. Because it can’t be returned once delivered, we don’t offer refunds, including for a change of mind or an unused license.

Before you buy

• Read how it works on the home page, including the templates, what stays on your Mac, and the price.
• You need an Apple Silicon Mac (M1 or newer) on macOS 13 or later, and your own Claude Code login or Anthropic API key.
• Unsure it’s the right fit? Email support before you pay. We’d rather say so than have you buy the wrong thing.

Help after you buy

If setup gets stuck, email support with what you were doing and what you saw. We’ll help until the app is running.

Your Claude account

Editing uses Claude through your own Claude plan or API key. Anthropic bills that separately. Those charges aren’t ours, so we can’t refund them.

EU and UK buyers

At checkout you agree that delivery of the license key and the download starts immediately, and you acknowledge that you lose the 14-day right of withdrawal once it does.

If something goes wrong with the payment

Charged twice, or charged without receiving a key? Email support with your receipt. Duplicate or failed charges are always put right. Payments are processed by Dodo Payments, our merchant of record, and any correction is made through them.